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Yes — new server builds, permission and role audits, moderation and anti-raid setup, bot configuration, and recovery after a raid or a lost owner account. Team workspaces and public communities both.
Both. Plenty of clients started as a home laptop repair and became a full business account later.
Most requests get a same-business-day response. Genuine emergencies — no email, no network, suspected breach — get bumped to the front of the line.
Hourly work starts at $95/hr with a quoted cap. Projects are fixed-price after a free assessment. Managed plans are flat monthly per user.
Yes, plus Linux servers, iOS, and Android. Mixed environments are normal, not a problem.
Yes. WordPress, Wix, Squarespace, or custom — the first step is getting you real ownership of the domain and hosting.
Ubiquiti UniFi, and it is what most installs use. One controller for the gateway, switches, access points, and cameras means faster diagnosis, remote fixes without a site visit, and hardware you can grow into. Other vendors get supported too — but if you are buying new, UniFi is the recommendation.
Western Massachusetts and the surrounding region. Anything that does not require hands on hardware can be done remotely, nationwide.